Refund policy.

At Nioglo, we strive to provide high-quality digital planners and ensure customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help. Please read our refund policy below.

1. Digital Products Due to the nature of digital products, we generally do not offer refunds once the product has been downloaded or accessed. However, we understand that issues may arise, and we are committed to resolving them.

2. Eligibility for Refunds Refunds may be granted under the following circumstances:

• Technical Issues: If you experience technical issues with the digital planner that prevent you from using it as intended and we are unable to resolve the issue.
• Accidental Purchase: If you accidentally purchased the wrong product and have not downloaded or accessed the digital planner.

3. Requesting a Refund To request a refund, please follow these steps:

• Contact Us: Email us at contact@Nioglo.com with your order number, the reason for the refund request, and any supporting evidence of the issue.
• Review Process: Our team will review your request and respond within 5-7 business days. We may ask for additional information to better understand the issue.
• Resolution: If your refund request is approved, we will process the refund to your original method of payment. Please note that it may take some time for the refund to appear in your account, depending on your payment provider.

4. Exceptions Refunds will not be granted in the following situations:

• Change of Mind: If you simply change your mind after purchasing the digital planner.
• Unauthorized Purchase: If the purchase was made by someone else without your consent and the product has been downloaded or accessed.

5. Exchanges If you accidentally purchased the wrong digital planner and have not downloaded or accessed it, we may offer an exchange for the correct product. Please contact us at contact@Nioglo.com with your order details.

6. Customer Support If you encounter any issues or have questions about our products, please contact our customer support team at contact@Nioglo.com. We are here to help and ensure you have a positive experience with Nioglo.

7. Changes to This Refund Policy We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page and updating the "Last Updated" date. We encourage you to review this Refund Policy periodically for any changes.

Contact Us If you have any questions about our Refund Policy, please contact us at:

• Email: contact@diworld.shop
• Company : LAYCHE HERO LLC
• Thank you for choosing Nioglo. Your satisfaction is our priority.